Do You offer Free shipping?Yes! Free shipping on orders over $69.We offer free shipping to everywhere in 48 contiguous United States (sorry, not Hawaii or Alaska). Please note: we don't refund shipping for returns. If an order received free shipping and a return is requested (not related to a defective product or mistake by us), the cost of the original shipping will be deducted from the refund.
When will my order ship?We love fast shipping. We ship orders Monday- Friday. In most cases, orders received before 4:00 PM ET will ship the same day. Orders after 4:00 PM ET will ship the next business day. Order placed after 4:00 PM ET on Friday will ship Monday. If the product is currently not available or will take longer than normal to ship, the estimated shipment date will be stated on the product page and on your order confirmation. If you would like an update on the status of your package, are on a deadline, or need special consideration and processing
How long will it take to get to me?Once shipped, your order will arrive anywhere between 1 to 7 business days (for in stock items) based on the method of shipment and the shipping location. During checkout, you'll select your choice of shipping method and see an estimate for how soon you can expect the item.
What if I need to change the delivery address of an order?If you need to change the address, you'll need to act fast. We can change it with no additional cost, if you contact us before we ship out your order. We try to get the order out as fast as we can, so get in touch with us right away. If your order is shipping by UPS, changing the shipping address when it's in transit will incur a $14 charge that we can't wave. If your package is being delivered via USPS, we can't change the shipping address once it's in the mail.
Do you ship internationally?Yes, we ship to worldwide.
My package is missing! What do I do?If your package hasn't arrived within seven days (for flat-rate shipping), Send email: firstname.lastname@example.org.We'll get back to you as soon as we can with an update.